Case Studies

www.lutheran-mideast.org

When Jan began work at Lutheran Mideast Development, she urgently needed a low cost, easy-to-use database. The one the organization had been using was a custom written program with no support or HELP file to get it running again. Now, it was couldn't be accessed or fixed, due to a computer crash, lack of HELP files or in-person support.

Lutheran Mideast Development ministers to the Kurds in Turkey. The organization’s work focuses on Kurdish women and children who have been impacted by war. Lutheran Mideast Development is a FundRaiser Select user who started out with FundRaiser Basic.

www.americanbear.org

When Carolyn Malcolm became Program Coordinator for the American Bear Association, its membership numbers were not increasing. “Our membership numbers were holding fairly steady, but they weren’t increasing like they should have been. New members were replacing ones that didn’t renew. The problem was that we didn’t have a renewal system in place. People didn’t know to renew so we were loosing too many old members,” recalls Carolyn.

The American Bear Association maintains a sanctuary where visitors can observe bears in the wild. Members help support the educational mission of promoting a better understanding of bears. “We have membership levels: $30 for a basic membership, $100 for the next level, and $250 for the top level,” says Carolyn.

The organization was using FundRaiser Basic.  Carolyn looked it over and decided they needed something more. “We send out a newsletter four times a year and I couldn’t find a convenient way to keep track of expiration dates in Basic. For that reason, we upgraded to FundRaiser Select,” Carolyn says.