FAQ's

• When you've outgrown homegrown software
• System Requirements - FundRaiser Basic
• Solving Problems in FundRaiser Basic
• Q. Word Processor will not open / Fred32.exe missing
• Q. I receive "Index out of bounds" error with Gifts Tab
• Q: Why does FundRaiser Basic say I'm in Evaluation Mode, and why won't it let me print?
• Q. Unable to enter Temporary Code after Restoring Backup
• Q: How do I import my data from Microsoft® Excel?
• Q: How do I import my data from Microsoft® Access?
• Q: How do I import from a Microsoft® Word Table document?
• Q: Can I export the Microsoft® Outlook Express address book to FundRaiser Basic?
• Q: How can I transfer newly added donors from one computer to another?
• Q: Now that I have purchased Select or Professional how do I import my data from FundRaiser Basic?
• Q: How do I back up my data?
• Q: What are best practices for entering donations?
• Q: How to group donors with category codes
• Q: What causes errors when doing a query, hanging when printing, or lockups in other screens?
• Q: Can I use letters I've written in another word processor and import them, or copy/paste the contents, in FundRaiser Basic?
• Q: Why does my FundRaiser merged letter sometimes require more than a single sheet of paper?
• Q: Why, when printing a letter, is the top-most line a different font size or aligned differently from the rest of the letter?
• Q: How can I tell FundRaiser Basic that a donor record is to be excluded from mailings?
• Q: I want to create a user defined report?
• Q: How can I change the order in which things are printed?
• Q: How do I change the font for the return address on an envelope?
• Q: How do I produce End of Year tax letters?
• Q: How do I get a Donor Report showing all of last year's donations?
• Q: Why does FundRaiser Basic say I have "insufficient disk space" after installing to my computer?
• Q: Why am I getting 'Illegal Operation" errors
• Q: Is there any way to handle pledges or memberships in Basic?
• Q. Cannot see Help File